Small tasks. Simple pricing.
Affordable Professional website Design For Your Business.
On-demand Shopify expert help for development and design tasks.
Start-Up
Pay as you go-
Get 3 tickets with $109 per ticket
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Get 5 tickets with $89 per ticket
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Get 10 tickets with $69 per ticket
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Get 20 tickets with $49 per ticket
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Unlimited emails & chat support
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You can expect our response within 2 business days.
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You can use on multiple Shopify stores
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Your task credits will never expire.
Pro
Subscription-
Unlimited email, chat and video call support
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5 tickets per month
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You can expect our response within 1 business day
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For use on one Shopify store
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Extra ticket at $49 per ticket
You can cancel anytime
Example services
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French Translation 1 ticket
Per 10,000 words.
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Logo Design 1 ticket
3 Initial Concepts Included · Source File · Logo Transparency · High Resolution (5 revisions)
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Install Shopify App 1 ticket
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Restaurant Menu Design 2 to 3 tickets
Additional graphic designs
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Data Entry 1 to 2 tickets
Depends on how many words you provide
Got an urgent tasks?
We offer priority output for urgent work, starting at CA$190/task. Chat with us and tell us what you need.
FAQs
How does it work?
It’s quite easy and straight-forward. You can submit a custom Shopify task request using our chat via Facebook at the bottom of the site, or filling the contact form. Our accounting department will follow up with you the invoice so you can pay with your credit cards online. Once the payment is made, we will send you into our task dashboard using private Trello business class, where all the work and communication with developers is handled.
What do you mean by a small task?
Our focus as a team is on doing small Shopify tasks, really fast without compromising quality.
We understand “small” definition may vary by different people. For us, a small task can be completed within one or 2 hour of working, including communication. If the task you provide is big and can last more than 2 hours, we will need to top up task tickets to be able to complete your task.
I have a long list of small tasks, can you do this?
Of course we can!
You can queue up your tasks inside your assigned Trello tasks dashboard. However, we will work one task at one time, per Shopify store, per the listed turn-around period, including the time it can take to review any comments and feedbacks we receive from you.
If it took us too long (more than 2 business days) to receive your confirmation for previous tickets, we will close those previous tickets as they are completed. In addition, if you keep modifying the changes of completed tickets and keep adding more requirements in the ticket after a developer finished his development, we may not accept if it takes our developer more than 1 hour to adjust, may require that we end your service.
What does "next business day" turnaround time mean?
This means that our developers will start and complete the “First deliverable” of your small task before the end of the following business day.
You can check the due date in your Active Task list of your assigned Trello tasks dashboard. It often takes additional time for revisions, fixes or unforeseen changes to the tasks. We always try to deliver before the turn-around times.
Can I get a refund?
If this is the first time you work with Vanntechs Web Studio, you will need to sign the service agreement (online signing) which will include all terms and conditions, job scope..
If the ticket is not started yet, you will get the full refund. For example if you purchased 3 tickets and the first ticket is not started yet (based on the ticket’s status on Trello tasks board), then we will send to you the full refund of 3 tickets.
If we’ve started the ticket, you will get the refund for tickets that haven’t started but not the ticket we’ve started.
If you purchase the Pro subscription plan, we will refund to you the current month price. For example, you purchase the Pro plan from Jan to March and on March, you want to cancel. We will send to you the full refund amount of March only. If we’ve started a ticket, then the refund amount would be the full refund amount deduct the single ticket’s price. Please notice that all carry-on tickets will be removed if you cancel your Pro package.
Why should I trust your team with my store?
We are a leading local Shopify expert company with in-house team members in Montreal, Quebec Canada. We’ve been focused on delivering small technical and graphic tasks to Shopify merchants since 2020.
What if I don't use 5 tickets in one month?
You will be given 5 tickets to use every month if you purchase our Pro subscription plan. Your tickets balance will rollover and remain available as long as your subscription remains active. Upon cancellation, these tickets will expire. If you wish to preserve your tickets balance, you may keep your account under the maintenance plan for CA36 per month. Chat with us to activate your maintenance plan.
What if I have more questions?
Hit our Facebook chat in the lower-right corner of the site, or email us at support@vanntechs.com, and we’ll be happy to answer!
WHAT OUR CLIENTS ARE SAYING
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Tell us about your task ticket
Submit your task
It’s easy and straight-forward. No credit cards required.
We assess it
To ensure it fits within the scope of our service and how many tickets can complete the task.
Work
So you can focus on what’s important for your business.
With Trello management board
You will see all tickets are processing with
an effective communication
English 
French 
